🇮🇹 Professional Languages
Professional Italian for Hospitality & Catering
Master professional Italian to excel in hospitality and catering careers
Italy is one of the world's leading tourist destinations, and many establishments welcome Italian-speaking guests every day. This training enables you to acquire the essential language skills to communicate effectively with your clients, improve the quality of your service and boost your employability.
Learning objectives
- Welcome and assist Italian clients professionally
- Communicate with ease in a hospitality and catering context
- Master the sector's specific vocabulary
- Present the establishment's services, menus and offers in Italian
- Handle bookings, requests and complaints
- Develop interpersonal skills in an international environment
Highlights
- Specialised training for tourism, hospitality and catering professionals
- Hands-on, job-focused learning
- Qualified and experienced trainers
- Scenarios drawn from real fieldwork
- Rapid improvement of professional communication
- Training certificate issued at the end of the course
Detailed curriculum
- Italian basics applied to hospitality and catering
- Welcoming and looking after clients
- Professional vocabulary for accommodation and catering
- Presenting dishes, menus and specialities
- Managing bookings and special requests
- Phone communication and professional correspondence
- Handling everyday situations and complaints
- Practical exercises and real-life scenarios
Who it's for
Hotel staffReceptionists and front-desk agentsWaiters and dining-room managersTourism professionalsHospitality and catering studentsAnyone wishing to work with Italian-speaking clients
Career paths
Quality service to an Italian-speaking clienteleNew opportunities in hospitality, catering and tourism
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