🇬🇧 Professional Languages
Professional English for Hospitality & Catering
Build your language skills to succeed in hospitality and catering
In a sector where communicating with an international clientele is essential, mastering professional English is a genuine asset. This training enables you to acquire the vocabulary, expressions and communication skills you need to move confidently through careers in hospitality, catering and tourism.
Learning objectives
- Communicate effectively with international clients
- Welcome, inform and assist clients in English
- Handle bookings and specific requests
- Present menus, dishes and services professionally
- Develop fluent communication in an international work environment
- Build confidence in speaking and writing
Highlights
- Training tailored to the needs of the hospitality and catering sector
- Practical and interactive method
- Qualified and experienced trainers
- Exercises based on real professional situations
- Rapid improvement of communication skills
- Training certificate at the end of the course
Detailed curriculum
- English for reception and customer service
- Taking bookings by phone and email
- Hospitality and catering vocabulary
- Presenting menus and advising clients
- Handling complaints and professional situations
- Communicating with teams and suppliers
- Role-play and real-life scenarios
- Professional correspondence in English
Who it's for
Receptionists and front-desk agentsWaiters and dining-room managersHotel staffStudents in tourism, hospitality and cateringProfessionals wishing to work in an international environmentJob seekers wishing to boost their employability
Career paths
Quality service to an international clienteleEnhancing your professional profile
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