Build your language skills to succeed in hospitality and catering
In a sector where communicating with an international clientele is essential, mastering professional English is a genuine asset. This training enables you to acquire the vocabulary, expressions and communication skills you need to move confidently through careers in hospitality, catering and tourism.
Learning objectives
Communicate effectively with international clients
Welcome, inform and assist clients in English
Handle bookings and specific requests
Present menus, dishes and services professionally
Develop fluent communication in an international work environment
Build confidence in speaking and writing
Highlights
Training tailored to the needs of the hospitality and catering sector
Practical and interactive method
Qualified and experienced trainers
Exercises based on real professional situations
Rapid improvement of communication skills
Training certificate at the end of the course
Detailed curriculum
English for reception and customer service
Taking bookings by phone and email
Hospitality and catering vocabulary
Presenting menus and advising clients
Handling complaints and professional situations
Communicating with teams and suppliers
Role-play and real-life scenarios
Professional correspondence in English
Who it's for
Receptionists and front-desk agentsWaiters and dining-room managersHotel staffStudents in tourism, hospitality and cateringProfessionals wishing to work in an international environmentJob seekers wishing to boost their employability
Career paths
Quality service to an international clienteleEnhancing your professional profile